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Shipping
Where do you ship?
- We ship across India. International shipping is not available at this time.
How long does delivery take?
- Most orders are dispatched within 2 business days and delivered within 4–7 business days, depending on your pincode.
How much does shipping cost?
- Shipping is free on all orders above ₹2,000. Below that, a flat rate is shown at checkout.
Payments
Which payment methods do you accept?
- Credit and debit cards, UPI, net banking, and popular wallets — all processed securely via Razorpay.
Is my payment information safe?
- Yes. Payments are handled by Razorpay; we never see or store your card or UPI details.
Returns and refunds
Can I return an item?
- Yes — within 7 days of delivery, provided the item is unworn and in original packaging. Please see our Refund & Return Policy for full details.
How long does a refund take?
- Refunds are issued within 7–10 business days after we receive and inspect the returned item.
Sizing and care
How do I find my ring size?
- If you have a ring that fits, measure its inner diameter in mm and match it to a ring size chart, or visit a local jeweller for a free sizing.
How should I care for my jewellery?
- Store each piece separately in a soft pouch. Avoid contact with perfume, lotion, and chlorinated water. Clean gently with a soft cloth.
Authenticity
Are your pieces certified?
- Pieces with precious metals or gemstones include a certificate of authenticity where applicable. Details are listed on the product page.
Custom orders
Do you make custom pieces?
- Yes — for custom enquiries, email us at taraanganfashion@gmail.com with your design idea, budget, and timeline.
Contact
Still have questions? Reach us at taraanganfashion@gmail.com or via the contact form.

